Our Resources

Our Federation Partners across the country develop important and useful resources. Here is a listing of some of their best examples. Feel free to visit Federation Partners' websites for more resources.


Group discussion of pressure sores.

Preventing and Treating Pressure Sores

Check out this resource on preventing and treating pressure sores! This guide is a plain language version of the 2013 Canadian Best Practice Guidelines for the Prevention and Management of Pressure Ulcers in People with Spinal Cord Injury. You can download your free copy!

Source: Spinal Cord Injury Ontario


Two pairs of feet

When it Comes to Sex and Spinal Cord Injury... We're All about Kissing and Telling

A team of sexual health clinicians and specialists in Vancouver, BC provide sexual health services, education and research. Some of the topics addressed on this website include: female fertility, contraception, parenting, relationships and sexual self image.

Source: Spinal Cord Injury British Columbia


Map of Newfoundland

Access Newfoundland and Labrador

The Spinal Cord Injury Newfoundland and Labrador Accessibility Roadmap is a tool designed to assist individuals with a spinal cord injury, or significant mobility disability, identify accessible locations while travelling across the island of Newfoundland and Labrador.

Source: Spinal Cord Injury Newfoundland and Labrador


Snapshots of ideas

Ideas for Your Accessible Home

These videos provide information and examples of how individuals have made their homes more wheelchair accessible. These modifications allow the owners to adapt to their living quarters in order to better meet the needs of their disability.

Source: Spinal Cord Injury Alberta


Wheelchair logo overlaying an eagle

Saskatchewan's Aboriginal Services and Network

According to the National Aboriginal Network on Disability, the rate of physical disabilities among Canada’s Aboriginal population is twice that of non-Aboriginal individuals. Saskatchewan's Aboriginal Services and Network seeks to create relationships with Aboriginal groups, and provide support to individuals who want to live independently in the community.

Source: Spinal Cord Injury Saskatchewan


Corona Virus 2019

COVID-19 Guidance for Our Spinal Cord Injury Community

People living with a spinal cord injury often have a harder time with breathing and lung function. This information sheet has been put together to help you know what to do during this phase of the COVID-19 pandemic.

Prevention of the Coronavirus

  • Practice social distancing (staying 6 feet away from others), avoid large groups, and stay home when possible. If you do stay home, it is important to know you are not alone and can access services or connect with your local SCI organization via phone, online or by other means. 
  • Call your doctor before you visit to let them know if you are unwell and have other health concerns.
  • Wash your hands regularly with warm soap and water for 20-30 seconds.
  • Clean all surfaces regularly that you touch every day including your phone, joystick and wheelchair armrests, tray, push rims…
  • Prepare your Emergency Kit (see https://www.getprepared.gc.ca/cnt/rsrcs/pblctns/pplwthdsblts/index-en.aspx)
  • Keep 30 days of medical supplies (catheters and dressing supplies) and medication on hand

Attendant Services Issues

If You Are Sick, or Think You Might Have COVID-19

  • Isolate yourself at home if you develop respiratory symptoms
  • Call your local public health authority for advice
  • Read this article from the Globe and Mail for information on symptoms: https://www.theglobeandmail.com/canada/article-i-think-i-may-have-the-new-coronavirus-what-should-i-do/
  • If you have a spinal cord injury and use a ventilator, c-pap, or cough assist device, check this resource www.canventottawa.ca
  • Speak to your health care provider or respiratory therapist regarding what precautions you, your family and attendants should take in your home
  • Clean your equipment and replace filters regularly as per your device manual
  • Ensure you have an adequate supply of filters and tubing

Stay Informed

  • Check the advice from your local provincial health authority every 24-48 hours.


Note and Disclaimer 

This guidance was created by experts in the SCI Community on March 12, 2020 in consultation with infectious disease specialists. This document is based on the best available evidence at the time of release. We can’t guarantee that the guidance is up to date or current as the pandemic is changing daily. 



Preventing COVID-19: Hand Hygiene for People with Spinal Cord Injury

This advice is meant to address the COVID-19 pandemic. Certain supplies may be limited but you can still protect yourself and prevent infection using the cleaning products you have; soap and water is always better than nothing.

1) Hand washing basics

  • Soap and warm water: 20 seconds, all parts of hand (front & back, under nails, between fingers, wrists), or
  • Sanitizer (60% alcohol): cover all parts of hand (front & back, under nails, between fingers, wrists).
  • Take care when you dry your hands; use single-use paper towels in a public place or a clean towel at home.
  • Avoid touching your face; keep track of where you put your hands and clean those items/surfaces regularly.

The coronavirus (that causes COVID-19) can live for hours or even days on a variety of materials; be especially careful of surfaces in public areas that are touched by many people (elevator/door buttons, handrails, keypads, touchscreens, etc.).

2a) Manual wheelchair users

  • Wash your hands frequently and whenever you enter your living space.
  • Remove gloves first and clean them with a non-damaging product.
  • After you wash your hands, be careful about touching your tires; if you need to transfer, you may want to use paper towels or clean cloths to cover your tires.
  • Clean your pushrims as well, since you’re constantly touching them…anything that gets on your pushrims is very likely to get on your hands.
  • Clean your brake handles, push handles and any other parts of your wheelchair that anyone touches with their hands.
  • Clean your tires regularly, and try to avoid making contact between your hands and your tires when you’re pushing.

2b) Power wheelchair users

  • Wash your hands frequently and whenever you enter your living space.
  • If you’re not able to wash your hands, get someone to help you clean them with soap and water or sanitizer.
  • Clean your joystick and any other controls (while taking care not to damage the electronics).
  • Clean your armrests, tray, and any other parts of the wheelchair that your hands touch.

3) Everyone

  • Clean your cell phone or other mobile device, and any parts of a bag or backpack that you touch.
  • Clean your keys, wallet, and any cards you use in public places.

4) Other assistive devices

  • Clean all parts of any splints, cuffs, braces, or reachers, or any other assistive device you touch with your hands.
  • Clean the handles of your cane or crutches.
  • Clean the handgrips and brakes of your walker or rollator, and any other part that you touch (such as a storage compartment).

5) Using your mouth

  • If you have limited hand function, you may typically use your mouth to grasp and hold all kinds of things. Although it may be more difficult, it’s a good idea to find other strategies (including asking for help if necessary) so you can avoid using your mouth, ESPECIALLY with any object that someone else may have touched.

These measures may seem difficult and time-consuming, but it is EXTREMELY IMPORTANT for people living with SCI to prevent infection by the coronavirus. During the current emergency, taking every possible measure to protect yourself will help you stay healthy.




Recommendations for the Government of Canada Relating to COVID and People with Disabilities

National disability organizations have come together to express their concern about the lack of consideration for people with disabilities during the corona-19 virus pandemic. 

"It is imperative that the Government of Canada urgently address the unique vulnerabilities of people with disabilities and their families during the COVID-19 crisis. People with disabilities represent 22% of the Canadian population. Many are at extreme risk and require additional support to ensure their health and safety at this time.  

Some people with disabilities are vulnerable to COVID-19 because of the nature of their disability and related health challenges. Many others are at risk because of the measures put in place in response to COVID-19 which require people with disabilities and their families to distance themselves from their communities and support systems and to invest funds up front for supplies needed to maintain wellbeing during an extended period of isolation.

If Canada’s healthcare system becomes overburdened by COVID-19, most triaging guidelines will result in people with disabilities being denied care, triaged out of care solely on the basis of having a disability. This was the case during the SARS and H1N1 pandemics and we have no reason to believe that guidelines have changed. Canadians with disabilities may be refused ventilators or life support in a moment of crisis because they have a disability. This discriminatory policy is of great concern..."



Coronavirus Disease (COVID-19) Update from the Canadian Government

On this webpage you will find the information on:

  • the current COVID-19 situation in Canada
  • the most recent cases by province and country
  • a global perspective
  • symptoms and treatment
  • health care professional information
  • awareness resources
  • a COVID-19 virtual assistant

Visit: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html



Mental Health and COVID-19

These are tough times.

If you are feeling overwhelmed, isolated or even a little out of sorts, we suggest reaching out to a peer.

Set up a virtual get-together to connect. Chatting with someone who understands what you are going through is really important right now.

If you don't have a peer connection, talk to your provincial organization to set one up and/or participate in other virtual activities that may be already planned.

If you are really worried about your mental health and feeling anxious, the Canadian Mental Health Association has online resources at: https://www.camh.ca/en/health-info/mental-health-and-covid-19



SCI BC Peer Reach Out : COVID-19 and SCI Questions and Answers

SCI BC regularly has online peer meet-ups through their Reach Out program.

They have taken their latest session and created a youtube video so we can all hear about SCI and Coronavirus from a clinical resource nurse, an SCI peer and researcher, as well as from other local resource people.

Watch now at: https://www.youtube.com/watch?v=bw2r_AsgPgo&feature=youtu.be





COVID-19 Communication Rights Toolkit

Patients with COVID-19 (coronavirus) who need communication tools and supports due to speech-related disabilities face greater risks of discrimination and isolation during this pandemic. For example, for safety reasons, your family members and others who help you communicate may not be allowed to join you in the hospital. You also may face other barriers to communicating your needs and desires while you are being treated. 

Your Rights:

It is important for you to know that your legal and civil rights to access your communication supports do not go away during an emergency, in quarantine, or in the hospital. 

Get the ToolKit from Communication Disabilities Access Canada: https://www.cdacanada.com/resources/covid-19-communication-rights-toolkit/




When Social Distancing is Impossible: Health and safety strategies for people with disabilities

From the See Change article: The current COVID-19 quarantine measures have presented additional challenges to receiving care; advanced safety protocols having a disproportionate effect on many people living with disabilities. Nearly 6 million Canadians identify as living with a disability be it related to seeing, hearing, mobility, learning, or mental illness. Of these, an estimated 1.4 million require daily assistance. During a time of social and physical distancing; this can make for a difficult dilemma between a healthcare provider and the person they care for.



COVID-19 Respiratory Care for People with Spinal Cord Injuries

This is the first video, in a series of upcoming videos, relating to spinal cord injury.  This video discusses respiratory care for people with spinal cord injury during the current COVID-19 pandemic. There is also a podcast version available on Spotify at: https://open.spotify.com/show/66U2EP9rlymRNhsFpumavn if you choose to have a listen.



SCI BC's Online Event Calendar

In light of recent developments related to the spread of the COVID-19 virus, SCI BC has suspended all services that take place in public spaces. But the good news is that they have jacked up their online meet-ups. Join in on everything from coffee morning to movie nights to arts and crafts sessions. Check out their monthly calendar to see what's up and when you can take part.



GRAGOPEAN Scholarship Trust

SCI BC, in partnership with the Vancouver Foundation, is offering bursaries for people with spinal cord injuries studying in British Columbia. This fund was created by anonymous donors to assist people with spinal cord injuries attending post-secondary schools in BC with their tuition, books and/or other learning aids, and other expenses related to their disability that will support education such as housing, transportation, in class assistance including note taking, etc.

Source: Spinal Cord Injury British Columbia


Scott Stanley Scholarship, James H.G. Roche Memorial Scholarship, C.W. Deans Memorial Scholarship and the Joseph David Hall Memorial Scholarship

The B.C. Paraplegic Foundation provides bursaries of varying amounts each Fall to individuals with a spinal cord injury to support them with their post-secondary education at universities and colleges in British Columbia. Funds for these bursaries are funded through the Foundation as well as from individual donors. 

Source: Spinal Cord Injury British Columbia


Effie Close and Andrew Jamault Bursaries

The Kinsmen Foundation is pleased to be the administrator of the Effie Close and Andrew Jamault Bursaries. Both Ms. Close and Mr. Jamault bequeathed estate funds to the Kinsmen Foundation to establish these bursaries. As the donors directed, the bursaries are to be awarded to a full-time student who has graduated grade 12 in Saskatchewan and who uses a wheelchair. Each bursary is valued at $2,000.



Don McIntosh Memorial Award

This award is provided by Cheshire Homes of Saskatoon. Individuals from Saskatchewan with a physical disabilities are welcome to apply.The award is to be given to a person demonstrating significant achievement in a particular field or activity or to a person showing potential in working on personal and community goals. The scholarship amount is $500.



Donald E. Curran Scholarship

Provided by CPA Nova Scotia, this scholarship is in memory of Donald E. Curran, the founder and first Executive Director of the Atlantic Division of CPA and CPA Nova Scotia. Applications are accepted from any person with a mobility disability. Preference will be given to people with spinal cord injuries. Applicants must be attending a post secondary school (university, college, technical school) in the Atlantic Provinces. The scholarships will be awarded on merit, academic standing and on such other criteria as the Selection Committee may determine. Recipients must be Canadian citizens or landed immigrants, and residents of the Atlantic Provinces. There are up to eight scholarships available for $1,500.

Source: Canadian Paraplegic Association Nova Scotia


The Wanderer’s Trust Scholarship

CPA Nova Scotia oversees this funding for students with a spinal cord injury who are involved in some aspect of sport. Applicants must have a spinal cord injury (quadriplegia or paraplegia) and reside in Atlantic Canada. They must be involved in organized sport either as a participant, official. coach, manager or trainer. Applicants must currently be attending or planning to attend a post-secondary institution in the Atlantic Provinces, and have at least a "c" average. This scholarship is only available to Canadian Citizens or Landed Immigrants. There are three scholarships at $600 each.

Source: Canadian Paraplegic Association Nova Scotia


The Kenneth Bimmann Scholarship

Open to students who have completed at least one year of study in the undergraduate or graduate degree program. Preference will be given to students with a physical or learning disability who have registered with the office of Access and Equity Services. The amount of the scholarship is $1,100 and how many are distributed varies.



Ad Standards Scholarship

Open to students enrolled in an undergraduate advertising or marketing program at a Canadian university or college. One scholarship is open to students attending a primarily English post-secondary institution and one is open to students attending a primarily French post-secondary institution. Successful applicants display a commitment to volunteerism, a record of academic excellence, and an interest in pursuing a career in advertising or marketing.  Focus is on volunteer work recognizing all personal and academic volunteerism; any volunteer work can be included in the application. Think peer support! Two $1,500 scholarships are available.



Chopnick Hilliard Scholarship

The Chopnick Hilliard Scholarship is open to any post-secondary student who has a spinal cord injury and who is living in Canada. There is one scholarship worth $1,500.

Source: Spinal Cord Injury Canada


Sun Life Financial Scholarship

The Sun Life Financial Scholarship is open to any post-secondary student with a spinal cord injury who is living in Canada, and who is also a peer support volunteer with one of SCI/CPA corporate members. To be eligible, the applicant will need a letter of support from his/her corporate member stating that he/she is a peer support volunteer. There is one scholarship worth $1,500.

Source: Spinal Cord Injury Canada


Kirby Row Scholarship

The Kirby Rowe Scholarship is established in memory of William Kirby Rowe who provided outstanding and valued leadership throughout his career to advance access and inclusion for people with disabilities in Canada. One Kirby Rowe Scholarship of $1,000 is available annually to a student with a spinal cord injury to pursue post-secondary education in fields related to management and leadership. Prior to submitting an application, candidates are asked to  learn more about the illustrious career of Kirby Rowe by reading his short biography at: https://sci-can.ca/about-kirby-rowe. Applicants are required to submit a letter addressing the following items: Applicant personal history and leadership experience to date; career aspirations as a leader; identification of an inspirational leader, and as well, highlight the qualities of that leader the applicant aspires to develop.

Source: Spinal Cord Injury Canada


Phyllis Davidson Easter Seals Scholarship

Phyllis Davidson Easter Seals Scholarship offers post secondary academic scholarships to students living with physical disabilities that require a mobility aid (wheelchair, scooter, crutches, etc). To qualify you must be a current student or candidate for admission into a post secondary institution in Alberta, with the intent to pursue an academic or professional program leading to a degree, or diploma. Student should be attending on a full time basis with a minimum of three courses per semester. Amounts range from $2,500 to $5,000 and the number of scholarships awarded varies.



Dr. Isabelle Mills Bursary

Awarded annually to students with mobility disabilities who are pursuing studies in any direct-entry undergraduate degree program in any college at the University of Saskatchewan and who have graduated from a Saskatchewan high school. Recipients are eligible to have the bursary renewed to the completion of an undergraduate degree provided they maintain an acceptable academic average and continue to demonstrate financial need.



Lisa Huus Memorial Bursaries

The Lisa Huus Memorial Fund provides bursaries to assist people with disabilities to undertake or continue their post-secondary education for academic credit at the University of Victoria or other accredited post-secondary institutions in British Columbia. Bursaries may be used for items such as tuition fees, textbooks, equipment, transportation, residence, and support worker costs. Amounts range up to $5,000 and the number of scholarships awarded varies.



Message from Carla Qualtrough Regarding COVID-19 Financial Aid

[An English message follows.]



Je tenais à prendre le temps de vous fournir de plus amples renseignements sur le paiement unique aux personnes en situation de handicap dans l’espoir que vous les diffuserez sur vos réseaux afin que tous les Canadiens en situation de handicap admissibles puissent recevoir ce paiement.

Notre gouvernement comprend que les personnes en situation de handicap ont été fortement touchées par la pandémie de COVID-19, et il continue de prendre des mesures pour s’assurer que leurs besoins sont pris en charge pendant la pandémie.  

Le 17 juillet 2020, le gouvernement du Canada a annoncé un paiement unique de 600 $ reconnaissant les dépenses extraordinaires auxquelles font face les personnes en situation de handicap pendant la pandémie de COVID-19.

Ce paiement pouvant atteindre 600 $ sera automatiquement versé aux personnes en situation de handicap. Nous anticipons émettre les paiements à compter de cet automne.

Les renseignements concernant les paiements seront affichés sur la page web Paiement unique aux personnes en situation de handicap une fois disponibles :

Les personnes concernées sont celles qui :

- possèdent un certificat valide au titre du crédit d’impôt pour personnes handicapées fourni par l’Agence du revenu du Canada;

- reçoivent, au 1er juillet 2020, des prestations d’invalidité du Régime de pensions du Canada ou du Régime de rentes du Québec;

- bénéficient, au 1er juillet 2020, des mesures de soutien offertes par Anciens Combattants Canada aux personnes handicapées :

     o   Pension d’invalidité;

     o   Indemnité d’invalidité;

     o   Indemnité pour douleur et souffrance;

     o   Indemnité pour blessure grave;

     o   Programme de services de réadaptation et d’assistance professionnelle;

     o   Prestation de remplacement du revenu;

     o   Soutien du revenu des Forces canadiennes.


Les aînés en situation de handicap qui étaient admissibles au paiement unique pour les personnes âgées annoncé le 12 mai 2020 et qui sont également admissibles au paiement unique pour les personnes en situation de handicap recevront un montant total de 600 $ réparti en deux paiements :

S’ils ont reçu le paiement unique de 300 $ au titre de la pension de la Sécurité de la vieillesse (SV), ils recevront un montant supplémentaire de 300 $.

S’ils ont reçu le paiement unique de 500 $ pour les aînés au titre de la pension de la SV et du Supplément de revenu garanti (SRG) ou de l’Allocation, ils recevront un montant supplémentaire de 100 $.

Les personnes qui bénéficient déjà de l’un ou l’autre des programmes ou prestations ci-dessus n’ont pas besoin de présenter une demande pour recevoir un paiement unique pour les personnes handicapées. Elles recevront le paiement automatiquement. Ce paiement unique sera non imposable et non déclarable, ce qui signifie qu’il ne sera pas nécessaire de le déclarer dans votre déclaration de revenus et qu’il n’y aura pas d’impôt à payer sur ce paiement.

Le gouvernement comprend que de nombreuses personnes en situation de handicap qui pourraient être admissibles au CIPH n’ont jamais présenté de demande pour l’obtenir, surtout des personnes à faible revenu qui n’ont pas eu besoin du CIPH pour réduire leur impôt sur le revenu.

Les personnes en situation de handicap qui satisfont aux critères d’admissibilité au CIPH et qui n’ont pas encore présenté de demande à l’Agence du revenu du Canada peuvent présenter une demande jusqu’au 25 septembre 2020.  Les personnes en situation de handicap dont le certificat a expiré en 2019 et qui n’ont pas encore présenté de nouvelle demande à l’ARC devront le faire d’ici le 25 septembre 2020.

Il convient de noter qu’un médecin qualifié doit remplir une partie du formulaire de demande de CIPH. Un médecin en titre ou une infirmière praticienne ou un infirmier praticien peuvent remplir toutes les sections du formulaire. D’autres professionnels de la santé peuvent remplir certaines parties du formulaire, notamment :

o Optométristes – vision;

o Audiologistes – audition;

o Ergothérapeutes – marcher, se nourrir, s’habiller et les effets cumulatifs de ces activités;

o Physiothérapeutes – marcher;

o Orthophonistes – parler;

o Psychologues – exécuter les fonctions mentales nécessaires au quotidien.

Les nouveaux demandeurs de CIPH doivent effectuer immédiatement le processus de demande afin de soumettre un formulaire dûment rempli avant le 25 septembre 2020. 

Le gouvernement continue de travailler sans relâche pendant la pandémie pour traiter rapidement les demandes de prestations d’invalidité. Toutefois, les demandes relatives aux programmes de prestations d’invalidité doivent faire l’objet d’un examen et d’une analyse détaillés pour confirmer l’admissibilité des demandeurs. Bien que nous ne connaissions pas le nombre de demandes de CIPH que l’ARC recevra d’ici le 25 septembre 2020 à l’heure actuelle, l’ARC s’efforcera de traiter rapidement l’inventaire de demandes afin de continuer à respecter les délais d’exécution prévus de huit semaines, 95 % du temps.

Nous encourageons les bénéficiaires du paiement à s’assurer que leur adresse et leurs renseignements bancaires sont à jour afin de recevoir un paiement rapidement. Les appelants qui ont besoin d’aide pour changer leur adresse, mettre à jour les renseignements relatifs au dépôt direct, accéder à Mon dossier ou poser des questions sur leur demande de CIPH peuvent appeler la ligne des demandes de renseignements sur l’impôt des particuliers de l’ARC au 1-800-959-7383 (en français) et au au 1-800-959-8281 (en anglais) entre 9 h et 17 h (heure locale) du lundi au vendredi.

Vous trouverez de plus amples renseignements sur la présentation d’une demande de CIPH sur le site Web de l’Agence du revenu du Canada (ARC) :


L’ARC offre également des services de visibilité aux organismes qui soutiennent les personnes en situation de handicap.

Pour en savoir davantage, veuillez consulter le site suivant :


N’hésitez pas à transmettre ces renseignements à vos contacts dans la collectivité des personnes en situation de handicap.

Je me réjouis à la perspective de continuer à travailler avec vous tous au nom des Canadiens en situation de handicap.

Veuillez agréer mes sincères salutations.


Carla Qualtrough

Ministre de l’Emploi, du Développement de la main‑d’œuvre et de l’Inclusion des personnes handicapées



I wanted to take the time to provide you with more information on the one-time payment to persons with disabilities in hopes that you will share it with your networks so that all Canadians with disabilities who are eligible can receive this payment.

Our government understands that persons with disabilities have been significantly impacted by the COVID-19 pandemic and is continuing to take steps to ensure that their needs are supported during the COVID-19 pandemic.     

On July 17, 2020, the Government of Canada announced a one-time $600 payment in recognition of the extraordinary expenses faced by persons with disabilities during the COVID-19 pandemic.

This payment of up to $600 will be automatically issued to persons with disabilities. Payments are expected to be issued beginning this Fall.

The payment information will be provided on the One-time payment to persons with disabilities web page once available:

These individuals include those who:

- Have a valid Disability Tax Credit certificate provided by the Canada Revenue Agency; or

- Are beneficiaries as at July 1, 2020, of Canada Pension Plan Disability or Quebec Pension Plan Disability; and/or

- Are beneficiaries, as at July 1, 2020, of disability supports provided by Veterans Affairs Canada:

     o   Disability Pension;

     o   Disability Award;

     o   Pain and Suffering Compensation;

     o   Critical Injury Benefit;

     o   Rehabilitation Services and Vocational Assistance Program;

     o   Income Replacement Benefit; and/or

     o   Canadian Forces Income Support.

Seniors with disabilities, who were eligible for the one-time seniors payment announced on May 12, 2020, and are also eligible for the one-time disability payment, will receive a total amount of $600 broken into 2 payments:

If they received the $300 one-time seniors payment for the Old Age Security (OAS) pension, they will receive an additional $300

If they received the $500 one-time seniors payment for both the OAS pension and the Guaranteed Income Supplement (GIS) or the Allowance, they will receive an additional $100

Persons already receiving any of the above programs or benefits do not need to apply for the one‑time disability payment. They will receive the payment automatically. This one-time payment will be non-taxable and non-reportable, meaning that it is not necessary to report it on your income tax return and no tax will need to be paid on it.

The Government understands that many persons with disabilities who might qualify for the DTC have never applied for it, especially persons living in low-income who have not needed the DTC to reduce their income taxes.

Persons with disabilities, who meet the eligibility criteria for the DTC and have yet to apply to the Canada Revenue Agency, can apply until September 25, 2020.  Persons with disabilities who have a certificate that expired in 2019, and have yet to re-apply to the CRA, should do so by September 25, 2020.

To note, a qualified medical practitioner must fill out part of the DTC application form. A medical doctor or nurse practitioner can fill out all sections of the form. Other health professionals can fill out certain parts of the form as follows:

o  Optometrists – vision;

o  Audiologists – hearing;

o  Occupational Therapists – walking, feeding, dressing and the cumulative effects for these activities;

o  Physiotherapists – walking;

o  Speech-language pathologists – speaking; and

o  Psychologists – performing the mental functions necessary for everyday life.

New DTC applicants should complete their application process right away so that they have a completed form submitted before September 25, 2020. 

The government continues to work tirelessly during the pandemic to process applications for disability programs in a timely manner. However, applications for disability programs require detailed review and analysis to confirm eligibility. While the number of DTC applications the CRA will receive by September 25, 2020 is unknown at this time, the CRA will aim to process the inventory of applications in an expeditious manner in order to continue to meet its expected turnaround times of 8 weeks, 95% of the time.

Recipients of the payment are encouraged to make sure their address and banking information is up to date in order to receive prompt payment. Recipients who need help with changing their address, updating direct deposit, accessing My Account, or questions related to their DTC application, they can call CRA’s Individual Enquiries Line at 1-800-959-8281 (English) and 1-800-959-7383 (French) between 9:00 a.m. to 5:00 p.m. (local time) Monday to Friday.

More information on applying for the DTC can be found on the Canada Revenue Agency (CRA) website:


CRA also offers Outreach services to organizations who support persons with disabilities.

For more information, please visit:


Please feel free to forward this information to your contacts in the disability community.

I look forward to continue working with all of you on behalf of Canadians with disabilities.

Yours sincerely,


Carla Qualtrough

Minister of Employment, Workforce Development and Disability Inclusion



Spinal Cord Injury Canada

477 Mt Pleasant Rd, Suite 105, Toronto, ON, Canada, M4S 2L9
Bill Adair, Executive Director
(416) 200-5814