Accessibility Policy


Spinal Cord Injury Canada is committed to diversity, inclusion and accessibility for people with disabilities. We are also committed to increasing awareness of accessibility initiatives.


This policy describes how Spinal Cord Injury Canada works with its volunteers and employees, as well as how it provides its programs and services in a manner that respects the dignity, independence and inclusion of people with disabilities. This policy is specific to the National Office as other Federation members are provincial, autonomous organizations.

Accommodation of people with disabilities

Spinal Cord Injury Canada commits to accommodating people with disabilities in the following ways:

  • communicating in a respectful, accessible, non-ableist way
  • welcoming service animals
  • welcoming support staff
  • welcoming the use of assistive devices
  • using Drupal, open-sourced software for our websites - the Drupal community has committed to ensuring that all features of Drupal core conform with the World Wide Web Consortium (W3C) guidelines: WCAG 2.0 and ATAG 2.0

Training of employees and volunteers

Spinal Cord Injury Canada will provide training to all of its employees and volunteers regarding the provisions and ways to ensure accessible programs and services as well as an accessible and inclusive workplace. Training will occur on an ongoing basis and whenever changes are made to relevant policies, practices and procedures.


Spinal Cord Injury Canada will invite employees, volunteers and others interacting with the organization to request accommodations. To request an accommodation or assistance for any program or service, or to provide feedback about this policy, contact Spinal Cord Injury Canada by phone (416-200-5814) or


Feedback about our services, programs or workspace is encouraged and welcomed. Call (416-200-5814) or email Our address is: 477 Mt Pleasant Rd #105, Toronto, ON M4S 2L9.

Modifications to this or other policies

Spinal Cord Injury Canada is committed to ensuring that its policies, practices and procedures are consistent with and promote the core principles of dignity, independence, integration and equal opportunity. Any Spinal Cord Injury Canada policy that does not respect and promote the dignity and independence of persons with disabilities will be modified or removed.